Size & Fit

I love a product, but I am unsure which size would fit me perfectly?

You can go through our size chart to know your size. Still if you have any problems regarding the size, no worries. You can leave us a message that you’re unsure about the size here and our support agent will assist you in getting a perfectly fitted product.

Can I get any type of jacket custom made? What details do I need to provide?

Yes, you can get literally any type of jacket custom made from us. You can share any picture or design for reference and write the description of your jacket in the Custom Order Form.

Are there any charges for requesting custom order, getting quotation and discussing custom order?

Please do not hesitate to fill the custom order form, there are no charges for quotation, discussion, or even getting an illustration made for your custom jacket. The only time we would charge you is when you make an actual purchase of your custom order.

Can I get my jacket custom made in any type of leather?

Absolutely Yes! It all starts with leather, over the years we have become experts in leather, getting it made from one of the finest tanneries of the world. Our core proposition is best quality leather that ranges from Lambskin, Sheepskin and Cow-hide. We have the experience of making jackets in leather articles differentiated by type, pattern, colors, shades & thickness.

I received a custom order. Can I return and get a replacement?

We are committed to get you your perfect jacket in the first go. We share the actual pictures of your custom order before dispatching it to minimize the return rate. However, if your custom order doesn’t fit you well, we do the first alteration free of cost. Furthermore, customers would have to pay for shipping the jacket back to us.

I received a custom order. Can I return and get a refund?

We do not accept returns against refunds for custom orders. Please understand that your custom order is specially made for you. All details including style, material, accessories are as per your choice and we are not likely to sell it to anyone else.

How long would it take for the custom order to be delivered to me?

We strive to minimize fulfillment time for custom orders and usually dispatch within 6-8 weeks. However, due to a different nature of all custom orders, we do not have a pre-specified fulfillment date. Customers, while discussing their custom orders can ask for a delivery date from the Customer Support Agent. For orders with a deadline, we encourage customers to communicate their desired delivery date to the CS agent before placing the order.

I have a jacket that fits me well. Can you use the measurements of it to make my new jacket?
Yes, we can definitely use the measurements of the jacket that fits you well. You can contact our Customer Support team to get help in taking the required measurements.