Refunds
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I received a custom order. Can I return and get a refund?
We do not accept returns against refunds for custom orders (bespoke and made-to-measure orders). Please understand that your custom order is specially made for you. All details including style, material, accessories are as per your choice and we are not likely to sell it to anyone else. -
Am I eligible for a refund?
You are only eligible for a refund if you fit the following criteria:
1. You have purchased a regular, in-store product.
2. The product is of a regular size (non-custom-made).
3. The product is returned in original condition and packaging within 10 days of delivery.
Personalized or other customized products may not be returned for refund or exchange under any circumstances.